Terms and Conditions

Version: 1.0
Effective date: [2026-05-31]

0. Company and Contact Information

Company: Wall Art Society
E-mail: info@wallart-society.com
Address: Bastiaansblok 37, 4613 GB, Bergen op Zoom, The Netherlands
Chamber of Commerce: 87963604
VAT ID: NL004514686B35

For questions about your order, our products, shipping, returns, refunds, or these Terms and Conditions, please contact us at:

info@wallart-society.com

On this website, the terms “we”, “us”, and “our” refer to Wall Art Society.

1. Applicability

These Terms and Conditions apply to every use of our website and to every order placed through Wall Art Society.

They apply to customers in the United Kingdom, Canada, the United States, and all other countries where Wall Art Society delivers.

The following documents form an integral part of the agreement between you and Wall Art Society:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Cookie Policy, where applicable
• Payment Policy, where applicable

By using our website or placing an order, you agree to these Terms and Conditions and the related policies.

2. Use of the Website and Eligibility

By using this website, you confirm that:

• You are of legal age in your country of residence, or you have permission from a parent or legal representative.
• You will not use the website for unlawful, harmful, misleading, or prohibited purposes.
• You will not use the website in a way that infringes the rights of Wall Art Society or any third party, including intellectual property rights.
• You will not attempt to interfere with the security, functionality, or proper operation of the website.

If these conditions are violated, we may restrict access to the website, refuse orders, cancel orders, or take other appropriate action within the limits of the law.

3. Acceptance of Terms and Policies

By placing an order, the customer confirms that they have read, understood, and accepted these Terms and Conditions and the related policies.

The applicable version is the version in force on the date the order is placed, identified by the version number and/or effective date.

Links to these documents are made available on the website and, where applicable, in the order confirmation, so the customer can save them on a durable medium.

Changes to these Terms and Conditions do not apply retroactively to orders placed before the changes became effective.

4. Platform, Ownership, and Website Content

The webshop is hosted by Shopify Inc.

Unless stated otherwise, all texts, images, product visuals, designs, graphics, logos, layout elements, artwork previews, product descriptions, and other content on the website are protected and owned by Wall Art Society or its licensors.

You may not copy, reproduce, distribute, modify, publish, sell, or use our content for commercial purposes without prior written permission from Wall Art Society.

5. Order Fulfillment Partner

Wall Art Society works with Gelato as a production and order fulfillment partner.

This means that certain products may be printed, produced, packed, and/or shipped by Gelato or its affiliated production partners on behalf of Wall Art Society.

By placing an order with Wall Art Society, you acknowledge that your order may be fulfilled through Gelato’s international fulfillment network. Depending on the product and delivery destination, your order may be produced locally, regionally, or internationally.

Gelato may handle parts of the production and logistics process, including printing, packaging, shipping, and related fulfillment services.

However, Wall Art Society remains your seller and primary point of contact for:

• Customer service.
• Order questions.
• Shipping questions.
• Returns.
• Refunds.
• Replacements.
• Complaints.

Any questions about your order should be sent directly to:

info@wallart-society.com

Gelato is not the seller of record. Your purchase agreement is with Wall Art Society.

6. Made-to-Order Products

Most products sold by Wall Art Society are made to order.

This means that products are produced specifically after an order has been placed, based on the customer’s selected design, size, product type, material, and delivery details.

Once an order has entered production or fulfillment, changes or cancellations may no longer be possible.

Because our products are made to order, standard returns for change of mind, wrong size selection, wrong product type selection, personal preference, or incorrect customer-provided information are not accepted unless required by applicable law.

This does not affect your statutory rights where applicable.

7. Product Information, Prices, and Availability

We make reasonable efforts to display product information, prices, images, colors, dimensions, materials, and availability as accurately as possible.

However:

• Product information, prices, and availability may change.
• Colors and details may appear differently depending on the customer’s screen settings.
• Minor variations may occur in printed wall art due to production methods, materials, sizing, printing techniques, or display differences.
• Product previews are digital representations and may not be perfectly identical to the final printed product.

We reserve the right to refuse, limit, or cancel orders in cases such as:

• Obvious errors in price or product information.
• Suspected fraud, misuse, or unauthorized activity.
• Logistical impossibility.
• Product unavailability.
• Restrictions in the destination country.
• Incorrect or incomplete customer information.
• Payment issues or failed payment verification.

If an order is cancelled after payment, the amount paid will be refunded.

8. Product Variations and Color Differences

Product images, mockups, and previews shown on the website are digital representations.

The final printed product may differ slightly from what is shown on screen due to:

• Screen brightness.
• Screen color settings.
• Device type.
• Printing method.
• Paper type.
• Ink behavior.
• Production conditions.
• Material differences.
• Size and format differences.

Minor color differences, slight alignment variations, or other small differences within normal production tolerance are not considered defects.

Because printed products are physical items, Wall Art Society cannot guarantee that colors will appear exactly the same as on a digital screen.

9. Orders, Payments, and Correct Information

The customer must provide accurate and complete information when placing an order, including:

• Full name.
• Delivery address.
• Billing information.
• Contact details.
• E-mail address.
• Payment information.

The customer is responsible for checking all order details before purchase, including size, product type, design, material, delivery address, and contact details.

We may request additional information to verify, secure, or process an order.

If incorrect or incomplete customer information results in failed delivery, delay, return shipment, storage costs, additional carrier fees, or other costs, these costs may be charged to the customer within the limits allowed by law.

Once an order has been sent to production or fulfillment, it may not always be possible to change or cancel the order.

10. VAT, Sales Tax, Customs, and Additional Charges

Depending on the customer’s country, state, province, region, production location, shipping route, and applicable tax rules, VAT, sales tax, customs duties, import fees, local taxes, carrier handling fees, or similar charges may apply.

Where required, applicable VAT, sales tax, or similar taxes may be calculated during checkout or included in the order price.

Unless explicitly stated otherwise during checkout:

• Taxes shown at checkout are charged as part of the order.
• Additional customs duties, import fees, local taxes, or carrier handling fees that are not collected at checkout may still be charged by customs authorities, postal services, courier companies, or other official bodies.
• Charges imposed by customs authorities or carriers that were not collected by Wall Art Society at checkout are the responsibility of the customer, unless applicable law requires otherwise.
• Wall Art Society cannot reimburse external customs, import, or carrier charges that were not collected by Wall Art Society at checkout.

If a customer refuses delivery, fails to collect a package, provides incorrect or incomplete delivery information, or does not pay required customs, tax, or carrier charges where applicable, the customer may be responsible for any resulting costs, including return shipping, storage, processing, disposal, reshipment, or replacement costs, within the limits allowed by law.

11. Shipping, Delivery, Returns, and Refunds

Shipping, delivery, returns, refunds, replacements, and related procedures are explained in our Shipping Policy and Return & Refund Policy.

By placing an order, you agree to these policies, including procedures such as:

• Order processing times.
• Delivery estimates.
• Return instructions.
• Replacement procedures.
• Reporting deadlines for damaged, defective, incorrect, or lost orders.
• Track & Trace requirements.
• Conditions for refunds, replacements, or store credit.

Customers must not send returns without prior written approval and confirmed return instructions from Wall Art Society.

Because our wall art products are made to order and fulfilled through production partners, including Gelato, standard returns are not automatically accepted.

For approved damaged, defective, incorrect, or lost orders, the primary solution will usually be a replacement. A refund may only be offered if a replacement is not available, not reasonably possible, or required by applicable law.

12. Customer Responsibility

The customer is responsible for:

• Checking all order details before placing the order.
• Selecting the correct size, design, material, and product type.
• Providing a complete and correct delivery address.
• Providing accurate contact details.
• Monitoring tracking updates.
• Collecting the package when required.
• Paying applicable import duties, taxes, customs fees, or carrier fees where required and not already collected at checkout.
• Reporting damaged, defective, incorrect, or lost orders within the required timeframe.

Failure to meet these responsibilities may affect eligibility for a replacement, refund, reshipment, or other solution.

13. No Tax Advice

Information on this website about VAT, sales tax, customs, import duties, or similar charges is provided for general informational purposes only.

Tax rules may vary by country, state, province, region, product type, order value, production location, shipping route, and customer status.

Wall Art Society may update tax handling, pricing, checkout settings, or shipping processes where needed to comply with applicable rules.

14. Liability

To the extent permitted by law, Wall Art Society is not liable for indirect damages, including but not limited to:

• Loss of profit.
• Loss of revenue.
• Consequential damages.
• Loss of data.
• Delays caused by carriers, customs, fulfillment partners, or production partners.
• Website interruptions.
• Production delays outside our reasonable control.
• Events outside our reasonable control.

Nothing in these Terms and Conditions limits or excludes consumer rights or liability that cannot legally be excluded.

Your statutory rights remain unaffected.

15. Prohibited Conduct

You may not use the website for:

• Illegal, fraudulent, or harmful activities.
• Infringement of intellectual property rights.
• Harassment, discrimination, abusive behavior, or hateful content.
• Uploading, spreading, or attempting to introduce malware, viruses, spam, or misleading content.
• Attempting to interfere with the security or proper functioning of the website.
• Collecting data from the website without permission.
• Misusing promotions, discounts, payment systems, return procedures, or customer service processes.
• Impersonating another person or providing false information.

If prohibited conduct occurs, we may remove content, restrict access, refuse orders, cancel orders, or take further action where appropriate and legally permitted.

16. Reviews, Feedback, and Submissions

If you submit reviews, photos, feedback, suggestions, or other content to Wall Art Society, you grant us the right to use this content for purposes such as:

• Publication on our website.
• Marketing.
• Product improvement.
• Customer service.
• Internal business analysis.
• Social media or advertising, where permitted.

This use is without compensation, unless otherwise agreed in writing.

We may remove content that is unlawful, misleading, offensive, inappropriate, irrelevant, or otherwise unsuitable.

By submitting content, you confirm that:

• You have the right to share it.
• The content does not infringe the rights of third parties.
• The content is not misleading, unlawful, or harmful.

17. Third-Party Links, Tools, and Services

Our website may contain links, tools, apps, payment services, fulfillment services, shipping services, or integrations provided by third parties.

These third-party services are provided “as is”.

Wall Art Society is not responsible for third-party websites, services, content, terms, privacy practices, availability, or performance.

This may include services provided by, or connected to:

• Shopify.
• Payment providers.
• Shipping carriers.
• Fulfillment partners.
• Production partners.
• Gelato.
• Analytics tools.
• Marketing tools.
• Other third-party integrations.

Please review the terms and privacy policies of third-party providers before using their services.

18. Errors, Inaccuracies, and Corrections

We reserve the right to correct errors, inaccuracies, or omissions on the website at any time.

This may include errors related to:

• Product descriptions.
• Prices.
• Promotions.
• Shipping information.
• Product availability.
• Delivery estimates.
• Images or product previews.
• Technical information.

If necessary, we may cancel an order affected by an error and refund the amount paid.

We are not obligated to honor obvious mistakes, including incorrect pricing or product information, where this is permitted by law.

19. Privacy

The processing of personal data is explained in our Privacy Policy.

By using the website or placing an order, you acknowledge that you have been informed about how we process personal data.

To process and fulfill orders, certain personal data may be shared with third-party service providers such as payment providers, shipping carriers, Shopify, Gelato, and other fulfillment or production partners.

This is done only where necessary for order processing, delivery, customer service, legal compliance, or business operations, as further explained in our Privacy Policy.

20. Indemnification

To the extent permitted by law, you agree to indemnify Wall Art Society against damages, costs, claims, or expenses that directly result from:

• Unlawful use of the website.
• Breach of these Terms and Conditions.
• Violation of third-party rights.
• Misuse of our services, products, content, or policies.
• Providing false, misleading, or incomplete information.

This clause does not affect your statutory consumer rights.

21. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain valid and enforceable.

The invalid provision will be replaced or interpreted in a way that best reflects the original purpose, within the limits of the law.

22. Termination

These Terms and Conditions remain applicable as long as you use the website and/or have obligations related to an order.

In the event of serious misuse, unlawful activity, fraud, abuse, or breach of these Terms and Conditions, we may restrict access to the website, refuse orders, cancel orders, or take other appropriate action within the limits of the law.

Any obligations that by their nature should continue after termination will remain in effect, including payment obligations, intellectual property rights, liability limitations, and dispute-related provisions.

23. Entire Agreement

These Terms and Conditions, together with the related policies, form the entire agreement between the customer and Wall Art Society regarding the use of the website and purchases made through the website.

They replace previous agreements, communications, or understandings on the same subject, unless otherwise required by law.

If there is a conflict between these Terms and Conditions and another policy, the policy most directly related to the specific matter will apply, unless mandatory law provides otherwise.

24. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Dutch law, to the extent that this does not deprive consumers of the mandatory legal protection of their country of residence.

This applies to customers in the United Kingdom, Canada, the United States, and all other countries where Wall Art Society delivers, subject to mandatory consumer protection laws that may apply in the customer’s country, state, province, or region.

Mandatory rules regarding consumer protection, applicable law, and competent courts remain applicable.

If you are a consumer, you may also have the right to rely on mandatory consumer protection laws in your own country, state, province, or region.

Terms and Conditions — Final Note

Wall Art Society aims to provide a clear, fair, and transparent shopping experience.

Because our products are made to order and may be fulfilled through Gelato’s international production network, customers should carefully check all order details before completing their purchase.

For any questions about these Terms and Conditions, your order, our products, shipping, returns, refunds, or replacements, please contact us at:

info@wallart-society.com